Tanderra Survey

We are always looking at how we can improve our service at GEGAC, and hope to gain some information from you regarding your experiences with our service.

Your feedback helps us improve our service to the community – thank you for taking a few minutes to complete this survey!

Which of our services or programs did you use?

• Koori AOD
• Local Justice Worker
• Koori Youth Justice
• Indigenous Dual Diagnosis
• Complex Case Management
• Quaranook

Our Service - How Did We Do?

Q: How satisfied are you with the service and support you received from GEGAC?

• 1
• 2
• 3
• 4
• 5

1 = Not Satisfied, 5 = Very Satisfied.

Q: How likely are you to recommend us to a friend or family member?

• 1
• 2
• 3
• 4
• 5

1 = Not Likely, 5 = Very Likely.

Q: How would you rate our referral/assessment/treatment process?

• 1
• 2
• 3
• 4
• 5

1 = Very Bad, 5 = Very Good.

Q: Were you satisfied with how staff treated you?

• 1
• 2
• 3
• 4
• 5

1 = Not Satisfied, 5 = Very Satisfied.

Q: Were you given the help/support that you need?

• 1
• 2
• 3
• 4
• 5

1 = Not At All, 5 = Everything I Needed

Q: What was the greatest benefit you received from engaging with our service?

What can we do better?

What did we do well?

Culture and Wellbeing

Q: Did attending the service help strengthen cultural connections?

• 1
• 2
• 3
• 4
• 5

1 = Strong No 5 = Strong Yes

Q: Did attending the service provide opportunities to learn more about culture?

• 1
• 2
• 3
• 4
• 5

1 = Strong No 5 = Strong Yes

Q: Did attending the service improve your social and emotional wellbeing?

• 1
• 2
• 3
• 4
• 5

1 = Strong No 5 = Strong Yes

Q: Did you learn new skills while attending the service?

• 1
• 2
• 3
• 4
• 5

1 = Strong No 5 = Strong Yes

Q: Did we make you feel welcome?

• 1
• 2
• 3
• 4
• 5

1 = Strong No 5 = Strong Yes

Q: Did we show appropriate cultural respect?

• 1
• 2
• 3
• 4
• 5

1 = Strong No 5 = Strong Yes

Demographic Info

Gender - Do you identify as:

• Female
• Male
• Non-binary
• Prefer not to say

Age

• Under 18
• 18 - 25
• 26 - 34
• 35 - 54
• 55 - 64
• 65+

Your name (optional)

Submit